BESPOKE SALES DEVELOPMENT
Every training solution is designed to fit with your unique business needs and culture.
KSA Sales Solutions is one of the UK's leading training and development organisations, operating specifically within the construction industry. Using our 5R's methodology©, solutions are designed to increase individual and team performance, positively impacting on your bottom line.
Here’s a few key things to know:
• Our trainers have over 80 years of industry know-how and experience
• Changing behaviours and improving skills is embedded into all of our solutions
• Design focuses on the before, during and after of any learning
• Institute of Sales Management (ISM) Recognised Training Provider
• BESMA Sales Training Provider of the Year winner
OUR APPROACH TO LEARNING
What needs to be achieved? Where do we need to be? What are the challenges? What are the outcomes required?
Using the latest techniques and learning science our experienced designers create content that is relevant, engaging and thought provoking.
Learner reaction is measured to ensure the training has ‘landed correctly’, we call this ‘the permission to move forward’ phase, we can then support learners to ‘make the learning real’.
The training is the catalyst to learning, so we support our clients to challenge and stretch their learners with our 1-7-30 effect tool.
We agree the programme’s key success indicators with clients before the start and measure these before, during and after.
Strategies, cultures and processes are different for every client, our training solutions are too.
KSA work with you to best understand which solution works for your business, to increase sales performance through a culture of collaboration, strong leadership, performance management and people development.
Far from simply being a sales training company, KSA proved its worth by working with us in proactively reviewing all our customer service processes and procedures; supporting us in our efforts to provide the best customer experience as consistently as possible. Having carried out a survey amongst our customers, KSA provided some very useful information which enabled us to further improve our internal communication processes. KSA also provided additional training to ensure that a high level of response could be realistically maintained. As a result, Fischer is now in a position where every customer enquiry is now dealt with as quickly and efficiently as possible.
Sales training courses in the past have ‘ticked the box’ for us but have never really produced tangible results. The fact that KSA are construction-industry specific struck a chord with me. They also actually took the time to understand our business and requirements before making any recommendations, helping to create individual rather than off-the-shelf development for the team.