'WE BELIEVE YOU ARE DIFFERENT'
Our training solutions are designed to fit with your business needs and culture. No two solutions are the same, which means our clients can be sure that they are getting the right solutions for their team.
For over 12 years, KSA Sales Solutions have worked with companies to provide tailored Leadership, Sales Management, Sales Skills, and Customer Service solutions using the latest learning science and research.
Our 5R's methodology© ensures we deliver a structured approach to any learning.
Here’s a few key things to know about us:
- Our trainers have over 60 years of industry know-how and experience
- Changing behaviours and improving skills is embedded into every solution
- Our design focuses on the before, during and after of any learning
- Institute of Sales Management (ISM) Approved Training Provider
- Our programmes are quality endorsed by the ISM
AREAS OF EXPERTISE
THE KSA APPROACH
Our 5R's Methodology© ensures we identify and embed the right solutions for your business, offering an excellent return on investment through tangible business results.
What needs to be achieved? Where do we need to be? What are the challenges? What are the outcomes required?
Using the latest techniques and learning science our experienced designers create content that is relevant, engaging and thought provoking.
Learner reaction is measured to ensure the training has ‘landed correctly’, we call this ‘the permission to move forward’ phase, we can then support learners to ‘make the learning real’.
The training is the catalyst to learning, so we support our clients to challenge and stretch their learners with our 1-7-30 effect tool.
We agree the programme’s key success indicators with clients before the start and measure these before, during and after.
Far from simply being a sales training company, KSA proved its worth by working with us in proactively reviewing all our customer service processes and procedures; supporting us in our efforts to provide the best customer experience as consistently as possible. Having carried out a survey amongst our customers, KSA provided some very useful information which enabled us to further improve our internal communication processes. KSA also provided additional training to ensure that a high level of response could be realistically maintained. As a result, Fischer is now in a position where every customer enquiry is now dealt with as quickly and efficiently as possible.
Sales training courses in the past have ‘ticked the box’ for us but have never really produced tangible results. The fact that KSA are construction-industry specific struck a chord with me. They also actually took the time to understand our business and requirements before making any recommendations, helping to create individual rather than off-the-shelf development for the team.