THE KSA APPROACH
Using our very own 5R’s learning methodology© we work with individuals and teams from Sales, Sales Management, Leadership and Customer Service to embed a business-specific learning and development plan that not only equips individuals with the knowledge and skills needed to reach their full potential, but also the right behaviours and mindset to sustain high performance.
Our trainers are experienced at delivering blended solutions that utilise a range of methods, including face-to-face workshops, online learning, one-to-one coaching and experiential (learn by doing), enabling you to choose a flexible approach to learning that fits within your business culture and environment.
Watch our video to see how the 5R's methodology can develop your personnel →
HOW DO WE ENSURE THE RIGHT SOLUTION?
Using a number of methods, we develop the effectiveness of every individual in the business, increasing motivation, consistency, productivity and ultimately, profitability.
The sales environment has changed considerably – innovation means that material is available at the click of a button, customers now expect a greater customer experience and value-adding solutions. For the best outcome this means working collaboratively as an organisation to take a proactive, customer-focused approach to all activities.
KSA supports your business to increase sales performance by creating a culture of collaboration through invigorating leadership, strong performance management, skilled sales teams and solution-focused customer service;
Training solutions delivered by KSA can be formally endorsed by the ISM, demonstrating a well-planned and executed training programme that is held in high-esteem and more importantly, that drives results.
MAKING LEARNING REAL
87% of sales representative training is lost without good follow-up & coaching
Training is the catalyst to learning; after the training, new skills and behaviours need to be embedded into the learner’s day-to-day role to achieve the greatest impact. If you were to read a book on how to play golf or have one lesson with a pro, would you then expect to be an accomplished golfer? The answer is unlikely to be ‘yes’. You would take what you’ve learned and go away to practise. Our tailored solutions encourage the same approach, by using the KSA 1-7-30 effect encourages learners to continue their self-development with support both internally and externally, to confidently sustain change.
WHAT DO OUR CLIENTS SAY?
“From originally thinking we just needed a couple of construction selling workshops to get us on our way, it didn’t take long to for us to have that ‘popcorn’ moment! Having used trainers and having previously spent a lot of money, we had always viewed training as ‘a cost’ because a trainer would come in, train us and be gone. Using KSA, we experienced the KSA ‘Us’ approach. They joined, understood, trained and stayed with ‘us’ all the way. We now view training as an investment, not a cost”.
Maggie Oxenbury – Head of Operations - Concorde Group